When crisis struck System Technology Inc. and its founder passed unexpectedly, Teri Erickson stepped into the role of Chief Executive Officer at a moment of deep personal loss and serious financial strain. The business carried heavy debt, key relationships were fragile and many voices urged her to close the doors. Guided by faith, a sense of calling and a determination not to let others down, Erickson chose instead to fight for the company her husband had built and the people who depended on its survival.

In those early months she focused first on stability. Erickson tightened cash management, simplified operations and reengaged clients whose trust had eroded. Honest conversations, renewed reliability and consistent performance gradually restored confidence. At the same time she mapped a growth plan anchored in innovation and people, concentrating on core strengths while pursuing new technologies that could serve evolving customer needs. Within a short period System Technology moved from crisis toward health, returning to profitability, surpassing previous revenue levels and growing its team significantly.

Transformation at System Technology has been cultural as much as financial. Erickson worked intentionally to build an environment where colleagues feel secure, appreciated and inspired to contribute ideas. She wove continuous learning into daily practice through development opportunities that strengthen technical expertise, leadership capability and collaboration. Flexible work structures, clear values and defined pathways for advancement support both personal and professional flourishing, creating a workplace that embraces change with confidence.

Her view of the future of work combines advanced tools with a deeply human focus. Erickson is investing in education around emerging automation and intelligent systems so the team can integrate new solutions into mechanical and electrical projects. Equally important to her is cultivating communication, curiosity and shared purpose. By building a workforce that is both technically fluent and grounded in service, she is preparing the organization to navigate rapid shifts without losing its heart.

Beyond the walls of the company, Erickson’s leadership extends into community impact. For decades she has organized relief efforts following major storms, supported international mission projects, served on multiple nonprofit boards and mobilized volunteers to meet practical needs from food distribution to fundraising for schools, churches and local organizations. She also founded a charitable foundation focused on assisting neighbors facing financial hardship and created a regional women’s gathering that offers spiritual encouragement and practical tools to thrive.

Her recognition as a Titan 100 Honoree affirms a story defined by resilience, humility and service. Erickson did not seek the title of Chief Executive Officer yet embraced it wholeheartedly when circumstances demanded courage. She continues to model teachability by pursuing mentorship, strengthening her financial insight and inviting others into leadership. Through her example to her children, her team and her community, she demonstrates that setbacks can become the beginning of new purpose and that steadfast compassion can rebuild both companies and lives.